Frequently Asked Questions
1) Does Softbox Solutions deliver?
Yes, we deliver around Metro Manila. Delivery charges may apply.
2) How can I order?
Customers can come to our sales office, call us, or e-mail us for their orders. Simply wait for the order acknowledgement that we usually give through emails or texts.
3) How or where I can inquire if I need more information on the listed products?
Softbox Solutions has the following contact numbers which you can call within office hours.
Telephone: 431-3173
Telefax: 431-3173
You can also email or IM us at:
E-mail: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
IM: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
4) Where is Softbox Solutions located?
Our sales office is located at:
We are open from 8:00 am to 5:00 pm.
6) Can customers of Softbox Solutions order special items not listed in the product lists?
Absolutely, Softbox Solutions will try its very best to accommodate all your order requests. Simply email us or call us about your order details.
7) Returns / Warranty Policies?
All products sold by Softbox Solutions are supported by a Standard Return Policy unless otherwise indicated. Our staff will fully explain the return policy prior to the delivery of the product.
8) What are the payment methods acceptable to Softbox Solutions?
Softbox Solutions accepts cash payments, Personal or Company Check and Manager’s Check (Regular Bank clearing applies).
